Returns & Exchanges
At Brooch Boutique, we want you to be completely enchanted by your purchase; if a piece isn't quite right, we offer a seamless 30-day return window for all unworn jewelry. Our goal is to ensure your accessory collection is nothing short of perfection.
Initiate Your Request
Log into your account portal or email our concierge team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
Secure the Brooch
Place the item back in its original designer box and velvet pouch, ensuring all tags are attached and the piece is cushioned to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing