Frequently Asked Questions
Everything you need to know about our handcrafted brooch collections.
What materials are used in your brooches?
Our brooches are crafted using high-quality materials including gold and silver plating, genuine Swarovski crystals, premium resins, and ethically sourced freshwater pearls.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine of your brooch, avoid contact with perfumes, hairsprays, and water. Wipe gently with a soft microfiber cloth after each use and store it in the provided velvet pouch.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain delicate custom pieces may be final sale.
Do you offer gift wrapping services?
Yes, every Brooch Boutique order arrives in a signature gift box. You can also add a personalized message and premium gift wrapping at the checkout page.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to follow your package's journey in real-time.